Effective Date: October 25, 2025
Last Updated: November 6, 2025
Love Pilates (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book a class, participate in a contest, or otherwise engage with us.
We collect personal information only as needed to provide you with our services and communicate effectively. This may include:
Name, email address, phone number, and billing details when you create an account, make a purchase, or contact us.
Health or fitness-related information that you voluntarily provide to help us tailor your Pilates experience safely.
Information collected automatically through our website (such as cookies, browser data, or IP address) to improve functionality and user experience.
Contest entry details such as your name, email, and any optional comments provided when entering a promotion.
We use your personal information to:
Provide, manage, and improve our classes, memberships, and services.
Communicate with you about bookings, schedules, and updates.
Process payments and maintain secure records.
Send occasional studio news, promotions, or event invitations (only with your consent).
Administer contests and contact winners.
Comply with legal and regulatory requirements.
You may unsubscribe from marketing emails at any time by clicking “unsubscribe” in our emails or contacting us directly.
We do not sell, rent, or trade your personal information.
We may share limited information only when necessary to:
Process payments or bookings through trusted third-party providers (e.g., Mindbody or similar platforms).
Comply with applicable laws, regulations, or court orders.
Protect our rights, safety, or property, or that of our clients and partners.
All third-party partners are required to maintain privacy standards consistent with this policy.
We retain personal information only as long as necessary for the purposes for which it was collected or as required by law.
We take reasonable precautions to protect your data from loss, theft, or unauthorized access using secure systems and restricted access controls.
Under Canadian privacy law, you have the right to:
Access the personal information we hold about you.
Request corrections or updates.
Withdraw consent for certain uses (subject to legal or contractual limits).
To make a privacy request, please contact us at hello@lovepilates.ca.
Our website may use cookies or similar technologies to enhance user experience and analyze site performance. You can adjust your browser settings to refuse cookies if you prefer.
Our website may contain links to third-party websites (such as scheduling or payment platforms with Mindbody). They are PIPEDA compliant.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted here with a revised effective date.
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Love Pilates
2305 Queen Street East, Unit 5
Toronto, ON, Canada
hello@lovepilates.ca
